Refunds, Cancellations, and Data Policy

Refund Policy

All payments made to REROI.IO LLC are non-refundable.

Due to the nature of digital services, agency work, marketing platforms, and software products, we do not offer refunds once a payment has been processed. This applies to all subscription plans, agency retainers, one-time projects, and Done-For-You (DFY) or Done-With-You (DWY) service packages.

By signing up, purchasing, or making payment, you acknowledge and agree that all sales are final.

Subscription Plans and Billing

REROI.IO offers the following subscription plans:

Social Boost: $199/month (Discontinued)

Social Boost+: $299/month

Platinum: $399/month

(Other plans, custom retainers, or future promotions may apply)

Each plan is billed automatically based on the subscription you selected at checkout. Upon successful payment, you receive immediate access to our platform, resources, automations, and proprietary systems.

All billing is recurring unless canceled.

Agency Services, Done-For-You (DFY), and Done-With-You (DWY) Services

All agency services, DFY, and DWY engagements are billed either as:

Monthly retainers, renewed automatically unless canceled prior to the renewal date.

One-time project fees, due upfront before any work begins.

Due to the labor, time, and resources involved, all DFY and DWY payments are

non-refundable once work has commenced.

Strategy sessions, setup fees, onboarding, and creative assets are considered delivered services and are not eligible for refunds.

If a client terminates a project early, no partial refunds or credits will be issued.

Cancellation Policy

You may cancel your subscription plan at any time by accessing your REROI.IO account → Billing Section.

Upon cancellation:

You will continue to have access until the end of your current billing cycle.

No additional charges will occur after cancellation.

No prorated refunds are offered for unused time.

It is the customer’s responsibility to cancel prior to the renewal date to avoid further charges.

If you encounter issues canceling, you must contact [email protected] before your renewal date.

For agency retainers and DFY/DWY projects:

Cancellation requests must be submitted in writing to [email protected].

Work already performed will be billed in full, and any outstanding payments must be settled before termination of services.

Proprietary Assets and Platform Use

All tools, automations, templates, websites, workflows, and other systems provided by REROI.IO LLC are proprietary assets.

By using our services, you agree that:

You do not own, nor are you granted rights to, the proprietary software, automations, workflows, websites, or marketing materials created by REROI.IO.

Proprietary materials are non-transferable to any outside platform or software.

Under no circumstances will REROI.IO transfer accounts, data, or assets to HighLevel or any third-party platform.

Upon cancellation, all proprietary system access will be revoked at the end of your billing cycle.

Legal Enforcement:

If REROI.IO discovers that a client has attempted to copy, steal, misuse, or transfer any proprietary materials, REROI.IO reserves the right to pursue legal action in Hillsborough County, Florida. Clients engaging in theft or unauthorized use of proprietary assets will be held liable for damages and all legal fees.

Data Responsibility

It is the customer’s sole responsibility to:

Download, export, or back up any contacts, lead data, form submissions, or campaign data before canceling.

Understand that once your billing period ends and your account closes, all stored data will be permanently deleted.

REROI.IO is not responsible for recovering any data after account termination or deletion.

Hardship and Pause Policy

We understand unexpected circumstances may occur.

If you need to pause your account:

You may request a temporary account pause for up to 90 days.

During the pause, no new charges will apply.

Platform access will be suspended while paused.

After 90 days, your subscription will either resume automatically or be canceled if no communication is received.

To request a pause, email [email protected].

Contact Us

If you have any questions regarding this policy, cancellations, or billing issues, please contact:

📧 [email protected]

We are committed to providing transparent service and helping you grow your business with confidence.