Usage-Based Costs & Platform Pricing

What are the phone costs associated with REROI.IO?

REROI.IO works with third-party telecom providers to offer calling, texting, and AI voice functionality directly inside your account. Phone usage is billed based on actual consumption.

• Making calls: $0.023 per minute

• Receiving calls: $0.019 per minute

• SMS messages: $0.018 per SMS segment (please see this LINK for an SMS segment calculator)

• Premium workflow actions: $0.03 per execution (used infrequently)

Phone rates may change based on carrier pricing and regulations. All pricing is listed in USD.

Mobile carriers apply delivery fees for SMS messages sent through business messaging platforms. These fees are set by the carriers themselves and vary depending on the recipient’s mobile network.

Typical carrier fees include:

• AT&T: $0.003 per SMS segment

• Verizon: $0.003 per SMS segment

• T-Mobile: $0.005 per SMS segment (sent and received)

• US Cellular: $0.005 per SMS segment

• Other carriers: approximately $0.0035 per SMS segment

Carrier fees are pass-through costs required for message delivery and compliance.

You can view detailed carrier-related charges inside

Company Billing → Transactions → Other Charges.

Starting from August 31st, 2023, it is mandatory to be registered with The Campaign Registry (TRC) for sending SMS texts through a local number. To obtain more information about TRC and the registration process, refer to this link. Additional charges related to campaign registration will be applicable based on your registration type. Visit Settings > Phone Number > Trust Center and follow the provided steps for a breakdown tailored to your situation.

**Phone rates may change at any time. Review here for current fees. Currency listed in US dollars.

**Messaging to countries other than the US or Canada may be different.

A2P 10DLC (Application-to-Person) registration is a U.S. carrier requirement designed to protect consumers from spam and fraudulent messaging.

All businesses sending SMS from local U.S. numbers must register:

• Their brand

• Their messaging campaign(s)

Registration allows carriers to monitor compliance, enforce daily message limits, and improve deliverability.

A2P registration fees are carrier and registry pass-through fees required to activate SMS messaging. REROI.IO does not profit from these charges.

Typical one-time bundled registration costs:

• Sole Proprietor or Low-Volume Brand: ~$23.95

• Standard Brand (higher volume / multiple numbers): ~$68.05

These bundles typically include brand registration, one campaign submission, and expedited processing.

Yes. Depending on your campaign type, carriers may apply monthly campaign fees, such as:

• Low-volume or special campaigns: ~$1.50–$2/month

• Standard business campaigns: ~$10/month

• Other regulated categories may vary

Additional campaigns or campaign resubmissions may incur one-time vetting fees (typically ~$15–$16 per submission).

These fees are set by carriers and The Campaign Registry.

A2P registrations can be declined for reasons such as:

• Incomplete business information

• Website or privacy policy issues

• Non-compliant use cases

• Carrier policy changes

Each submission or resubmission may still incur registry fees. If your registration is declined, our support team can help guide corrections, but carrier fees remain non-refundable.

Email usage is billed per send and per verification.

• Email sending: $0.0015 per email

• Email verification: $0.0055 per verification

• ~$10 provides approximately 1,820 verifications

Email rates may change based on provider pricing.

*Email rates may change at any time.

No problem. Phone and SMS features are optional. You can still use:

• CRM

• Funnels

• Automations

• Email marketing

• AI tools

• Reporting

You only pay for phone or SMS if you actively use them.

In theory, you can add multiple phone numbers to your REROI.IO account.

However, the ability to send SMS messages from multiple numbers depends on your A2P 10DLC registration type, which is required by U.S. mobile carriers.

Here’s how it works:

• Standard Brand Registration (with EIN)
Businesses with an Employer Identification Number (EIN) can register under Standard Brand A2P, which allows the use of multiple SMS-enabled phone numbers, higher messaging volumes, and greater flexibility.

• Sole Proprietor Registration (no EIN)
Sole Proprietor registration is more limited and typically supports only one SMS-enabled number. Additional numbers may be restricted or unavailable for texting under this registration type.

It’s important to note that your sender registration is separate from your phone number itself.

This means that message deliverability is driven primarily by your sender reputation, not simply how many phone numbers you have. Factors such as opt-in compliance, message content, engagement, and complaint rates all influence whether messages are delivered successfully.

Our team provides guidance during onboarding to help you choose the best registration path based on your business structure and messaging needs.

Usage-based charges inside REROI.IO are prepaid and fully controlled by you.

You can manage your usage spending at any time by going to Company Billing, where you can configure:

• Auto-recharge amount – how much is added when your balance reloads

• Minimum balance threshold – the balance level that triggers an auto-recharge

This gives you full visibility and control over how much you spend on calls, texts, AI usage, and other metered features.

If auto-recharge is disabled and your balance reaches zero, usage-based services may pause until funds are added.

We recommend setting conservative limits at first so you can scale usage comfortably as your business grows.

Phone carriers now require A2P 10DLC registration to protect consumers from spam, fraud, and abusive messaging practices.

This registration process allows carriers to:

• Verify your business identity

• Monitor sending behavior

• Enforce daily message limits per business

• Improve overall deliverability and trust

Registration is mandatory for SMS messaging and is enforced by carriers, not by REROI.IO.

If your registration is rejected after following all required steps, please submit a support ticket, and our team will assist you.

A2P registration fees are charged by mobile carriers, not by REROI.IO.

These fees cover:

• Brand verification

• Campaign monitoring

• Ongoing carrier compliance

REROI.IO passes these fees through at cost, with no markup or profit.
This requirement applies regardless of which CRM or messaging platform you use.

SMS messaging will not be available without completing registration.

As of August 31, 2023, carriers block unregistered business messaging.
You may still use other REROI.IO features (CRM, email, AI tools, automations, etc.), but SMS sending will be disabled until registration is completed.

You may add users based on your selected plan.

However, we recommend keeping user access intentional and limited, as actions taken by one user can affect the entire account.

For teams or collaborators, we often recommend creating separate accounts where appropriate.
You may also invite others using your affiliate link, allowing you to earn commissions while keeping accounts organized.

A2P stands for Application-To-Person messaging.

It refers to SMS messages sent from software platforms (like REROI.IO) to individuals.
This includes appointment reminders, follow-ups, notifications, and marketing messages.

Carriers now require A2P registration to ensure responsible and compliant business messaging.

Voice AI is billed separately based on usage.

• $0.22 per minute for inbound or outbound AI-handled voice conversations

You are only charged for the minutes actually used.

Voice AI billing is separate from your phone system provider, meaning:

• No double-billing

• Clear usage tracking

• Full transparency inside your dashboard

You’ll always be able to view usage, history, and costs in real time.